We are covered by the Co-operative Ombudsman scheme. Section 69A of Kerala Co-operative Societies Act, 1969 defines “Kerala Cooperative Ombudsman Scheme” as a scheme framed with the object of enabling redressal of complaints relating to deficiency in banking or other services rendered by cooperative societies dealing with banking business.
Customers having any complaints relating to deficiency in banking or other services rendered by Branches /any other offices of Kerala Bank can register their complaint with the Co-operative Ombudsman
Address and Contact Details:
Co-operative Ombudsman
1 st floor, TC 28/995(2)
Kaithamukku,
Thiruvanathapuram
Ph: 0471 2464046,
Email: keralacooperativeombudsman@gmail.com